![]() ![]() Conversations can evolve from SMS to voice call to video conference call, all in the same application. Phone lines can be used from wherever the employee is located and calls can be seamlessly transferred from office phone to mobile. Voice over IP technology is incredibly versatile for small business users. VoIP phone systems can also be a software application or app, coined softphone, and not require desk phone hardware. Instead of transmitting through a physical pair of copper wires, VoIP utilizes the internet to transmit voice calls, in the form of data packets. VoIP phone can look just like a traditional office desk phone. VoIP technology allows the user to make voice calls over broadband internet, rather than through a traditional, analog connection. VoIP phone refers to a device or program that utilizes Voice over Internet Protocol (VoIP) technology.
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